FREE SHIPPING ON ALL STANDARD DELIVERY IN CONTINENTAL US
COVID-19 Update: Please note that deliveries to certain areas of the country may take longer than expected due to the recent policies and regulations put in place.

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FREE SHIPPING ON ALL STANDARD DELIVERY IN CONTINENTAL US
COVID-19 Update: Please note that deliveries to certain areas of the country may take longer than expected due to the recent policies and regulations put in place.

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Home / Under 500 / Butler Specialty Traditional Rectangular White Step Stool
Butler Specialty Traditional Rectangular White Step Stool Step Stool Butler Specialty
Butler Specialty Traditional Rectangular White Step Stool Step Stool Butler Specialty
Butler Specialty Traditional Rectangular White Step Stool Step Stool Butler Specialty
Butler Specialty Traditional Rectangular White Step Stool Step Stool Butler Specialty
Butler Specialty Traditional Rectangular White Step Stool Step Stool Butler Specialty
Butler Specialty Traditional Rectangular White Step Stool Step Stool Butler Specialty
Butler Specialty Traditional Rectangular White Step Stool Step Stool Butler Specialty
Butler Specialty Traditional Rectangular White Step Stool Step Stool Butler Specialty
Butler Specialty Traditional Rectangular White Step Stool Step Stool Butler Specialty

Butler Specialty

5505288

Butler Specialty Traditional Rectangular White Step Stool

$129.00 $229.00 You Save 43% ( $100.00 )

This artisan-crafted step stool was designed to provide that extra "step-up." Equally well-suited for use beside the bed, in the den or kitchen, it may be used wherever a little extra reach is needed. It is crafted from select hardwood solids, wood products and choice cherry veneers.

DIMENSIONS + WEIGHT

OVERALL: 14"W x 12"D x 10"H
WEIGHT: 8 pounds
CUBIC FEET: 2.34

 

CATEGORY:

Masterpiece

CARTON DIMENSIONS:

17L x 17W x 14H

MATERIALS:

Bayur Wood

SHIPPING METHOD:

FDX

KD OR SETUP:

Set up

FINISH DISTRESSING:

Y

KEY ATTRIBUTE:

White

COLOR:

White

SHAPE:

Rectangular

STYLE:

Traditional

MIN-ORDER / PACK:

1

Collections: Butler Specialty, Under 500


    1. Shipping and Logistics Information
    2. We provide FREE SHIPPING FOR ALL STANDARD ORDERS (STANDARD SMALL PARCEL AND STANDARD LTL FREIGHT) within the Contiguous US. If you are in Hawaii, Alaska, or other US Territory and require special arrangements, please contact us at [email protected] for a shipping quote and logistics support. Sales tax will depend per order and we will never hide any fees from you in the checkout process.
    3. At Knac Knac, we value our relationships with the brands we carry, and when you place an order with us, we will inform you if there are any special shipping considerations or policies regarding our suppliers' specific practices. For a full explanation, please read below about scheduling, types of services, and Frequently Asked Lift-Gate Questions.
    4. We strive to have a transparent process that will deliver your products as quickly and safely as possible. Below is our ordering process:
    5. Order Confirmation:
      • When an order is placed, you will receive an order confirmation email outlining your chosen product(s) from Knac Knac. If your item is available for immediate shipment (within 5 business days), we will verify your order with our supplier, process it for shipment, and send you tracking information when available. If your item is back-ordered, made-to-order, or no longer available, we will reach out to you via e-mail or phone to discuss solutions before processing your order.
    6. Order Shipment:
      • Due to the weight of many of our items exceeding 150lbs, we may contact you to determine appropriate freight shipping requirements. In the case of heavier items, over 150lbs, you will need Lift-Gate service at delivery (unless you have a forklift onsite). Our shipping and logistics team will work with you to get everything scheduled for you.
    7. Lift-Gate Logistics:
      • Depending on delivery requirements beyond the standard, there may be additional charges such as freight handling charges for special residential locations, lift-gate requirements, or your own requests (e.g. white glove treatment) at your delivery location, all of which will be included in the checkout process. Be aware that most shipping partners cannot deliver to a P.O. box.
    8. After items ship, we will send tracking information to the email that was provided to us during the check-out process. If you do not receive tracking information from us within 5 business days of your order, please follow up with us at [email protected].

    9. Frequently Asked Lift-Gate Questions
    10. Many of our products (large sofas, tables, cabinets, consoles, and bookcases) are quite heavy and take special consideration when delivering to your home. When ordering, it is important for us to understand whether you need a lift-gate upon delivery of your order to your residence or business. Below are answers to our most frequently asked lift-gate questions so you can make the right decision on your needs:
    11. Q: How will my order be delivered?
      • A: Freight is typically used when shipments are oversized and/or above 150lbs. The standard Freight shipping delivery method is “curb-side delivery”. CURB-SIDE DELIVERY IS THE DEFAULT AND FREE method used on all our freight shipments unless other arrangements are made.
      • We will schedule a delivery date for you but the delivery company should be in touch a day or two ahead of time to finalize and confirm the delivery time frame.
      • Your delivery may arrive in a full-size Semi-Truck ranging from 20 to 53 feet in length! Not like your typical delivery truck (UPS/FedEx/Amazon). We typically cannot request a certain length of truck for final delivery, so please assume it will be a long truck. The driver is only obligated to deliver curbside at the end of your driveway and it will be your responsibility to move it from there.
      • We have found that most drivers will deliver up your driveway when possible but it is up to them to decide what they can do safely. That being said, sometimes the drivers will help but they are not obligated to help in any way once the freight is off the truck.
      • If the truck does not have a lift gate, you would be responsible for getting the item off the back of the semi-truck. In the case you feel the driver or customer service is below what we would come to expect at Knac Knac please contact us at [email protected], as we strive to work with the best companies who uphold our customer service values.
    12. Q: What if I want help safely getting my products delivered into my home?
      • A: Some of our shipping partners offer an upgraded white glove service for a fee, which can offer the following benefits: inside delivery, unpacking, inspection, removal of packing materials, assembly, and installation. Send us a message if you would like to add this onto your order at www.knacknacshop.com/pages/contact-us.
    13. Q: What do I need to know regarding my delivery?
      • A: If your product ships via LTL Freight, someone will need to be home at the time of delivery.
    14. The delivery DEFAULT IS CURBSIDE ONLY so you are responsible for moving the item to your desired location. Some customers use an engine hoist, forklift, or even a crane in some cases to get their heavy item to its desired location.
    15. If you prefer to have inside delivery, assembly, or other extra service PLEASE VERIFY THAT THIS PREFERENCE APPEARS IN YOUR CHECKOUT.
    16. The freight carrier will call you in advance to make an appointment before they attempt delivery.
    17. Please only enter a current telephone number that will reach you because the freight company will use that number when attempting to deliver.

    18. CUSTOM AND MADE-TO-ORDER PRODUCTS
    19. All products which are custom-made or made-to-order are explicitly described as such in their description. Please understand and be aware that due to the intensive work and expertise that goes into these unique products, the production can take up to 16 weeks depending on material. This is only an estimate of worst-case scenarios that we have seen. We strive to make sure that product-specific estimates are on our product pages. The only guarantee that we can make is that we will be in constant communication with you and give you our best working estimates based on progress reports from our manufacturers.
    1. Damages and Refunds
    2. Many of our products are heavy and take careful preparation to ship successfully and safely. We want your orders to arrive at your destination safely in a reasonable amount of time. Please INSPECT THE PACKAGES of all your ordered products immediately as they arrive. If you notice any damage MAKE NOTE OF IT WHEN SIGNING FOR THE PACKAGE, FILL OUT THE SHIPPING COMPANY'S DAMAGE FORM AND TAKE PHOTOS.
    3. Please KEEP THE ORIGINAL PACKAGING TO MAKE SURE YOU CAN BE CONSIDERED FOR A REFUND OR REPLACEMENT. Only Authorized Returns and Refunds will be accepted.
    4. In the unfortunate event that the delivery company damages your item, WRITE "DAMAGED" ON THE DELIVERY BILL that the driver provides and send photos to [email protected], and give us a call or send a message so we can assist you with processing a claim on your behalf and correct the situation.
    5. ALL DAMAGE/REFUND/REPLACEMENT COMMUNICATION MUST BE SENT TO US WITHIN 12 HOURS OF DELIVERY! REFUNDS AND REPLACEMENTS WILL BE CONSIDERED ONLY FOR PRODUCTS THAT HAVE NOT BEEN USED AND STILL HAVE THE ORIGINAL PACKAGING.
    6. To reiterate, these are the following steps you must take, after which your case will be reviewed for eligibility and authorization:
      • Photograph the packaging if there is any outside damage.
      • If you have taken photos of the damage to the outside of the package, make a note on the shipping form and WITHIN 12 HOURS SEND US A COPY ALONG WITH PHOTOS to [email protected] and feel free to give us a call as well. Keep the original packaging and wait for our response.
      • If everything looks ok upon delivery, open the package IMMEDIATELY.
      • If after opening, you see that there is damage or parts missing, take photos of the product and send them in an email along with an explanation to [email protected] WITHIN 12 HOURS, keep the original packaging, and wait for our response.
      • When your photos and damage form have been received and reviewed, we will update you about the status of the request, and if everything checks out, you will receive a return merchandise authorization (RMA), return authorization (RA) or return goods authorization (RGA).
      • When you have been notified that your refund or return has been authorized, we can move to the next step of return shipping which will be reimbursed. You MUST MAKE SURE the RMA, RA, or RGA number is VISIBLE AND LEGIBLE ON ALL PACKAGES INVOLVED and that you are using the original packaging to prove that it is an authorized return/refund request. If any of the steps above are not completed, we will not be able to provide you with the level of service you deserve.

    7. PLEASE BE AWARE OF
    8. Due to Coronavirus complications, we have seen that full refunds can take up to 14 working days, but we will be in touch every step with updates to make sure we are setting realistic expectations.
    9. Refunds will only be issued to the original credit card that you used when placing your order.
    10. Replacement or missing parts are sent free of charge, provided the above procedure for damages is completed and sent to us within 12 hours.
    11. All upgraded shipping charges and extra assembly services are non-refundable, except in the case of damaged or defective products once the case has been reviewed.
    12. For larger items, additional packaging may be required.

    13. Cancellations
    14. All orders cancelled after 24 hours are subject to a $30 administrative fee, whether or not your order has been processed by the manufacturer. If by the time of cancellation, the manufacturing or shipping process has begun, you (the buyer) will also be responsible to pay 30% of the retail value which will go toward material/crafting costs or restocking fees.
    15. In the event that your order has already shipped, you will be responsible for return shipping charges as well. At Knac Knac, we value our products and brands and hope that our customers feel the same way. Due to this, WE DO NOT ACCEPT 'REMORSE' or 'CHANGE OF MIND' RETURNS, and urge you to take your buying decisions seriously. Feel free to reach out to us with all questions and concerns before making an impulse purchase. This way we can work together to value our workforce, small business, and take ownership of our shipping habits.

    16. CUSTOM AND MADE-TO-ORDER PRODUCTS
    17. All products which are custom-made or made-to-order are explicitly described as such in their description. After you purchase one of these products and we submit your order, we CANNOT CANCEL the order once production starts.
    18. For a walkthrough on cancellations, please read above under the Cancellation heading. Additionally for these products, there are no refunds, returns, or replacements except in the case of damaged, missing, or defective parts.
    19. For a detailed walkthrough on damages and refunds, please read above under the Damages and Refunds heading.
    1. We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference.
    2. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well!
    3. To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
    4. Our 100% Price Guarantee has some limitations:
      • You must purchase the item from our website before requesting your Price Match Guarantee
      • Promotions such as rebates and buy one, get one free offers are not eligible
      • The item must be in stock on the competitors website
      • The competitor must be an online store, they may not have a retail location
      • The website can not be a discounter or auction website (ie; eBay, Overstock, etc.)
      • The competitor must be an Authorized Retailer of the product in question
      • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

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